We created Rorrem because we were tired of skincare brands selling ingredients instead of results.

That’s why we stand behind The Balm with our 60 Day Glowup Guarantee.

If you use The Balm consistently for 60 days and do not notice visible improvements in your skin, you may be eligible for a refund.

Healthy skin takes consistency, patience, and proper application over time.

We believe real glowups happen through consistent daily use and we’re confident enough in our formula to stand behind that.

Eligibility Requirements

To qualify for the 60 Day Glowup Guarantee, customers must:

• Use The Balm consistently for a full 60 day period
• Apply the product daily both morning & night
• Document progress throughout the 60 days
• Provide clear before and after photos
• Provide timestamped progress photos during the journey
• Provide proof of purchase

Important Notes

The guarantee is designed for genuine customers who gave the product a real chance with consistent use.

Refunds may not be approved if:

• the product was not used consistently
• sufficient progress documentation is not provided
• photos are unclear or missing
• the product was combined with excessive conflicting skincare products
• less than 60 days of use has passed

Our Philosophy

We do not believe in fake promises or overnight miracles.

We believe skincare should support real long-term transformations through consistency.

That’s why so many of our customers document their glowup journey and are pleased with their results.

It's also why we confidently stand behind every jar.